Shipping & Returns

 

Shipping Information

Shipping is free for all domestic orders. Orders are shipped via USPS Priority Mail or USPS First Class Mail. In stock items are shipped within two business days. Order updates and tracking numbers are sent via email.

 

Returns & Exchanges

I take pride in making and selling the highest quality goods. If you are not 100% satisfied with your purchase I am happy to take returns of goods in original condition and packaging. Your refund will be processed to the original method of payment upon receipt of the return.

All knife returns and exchanges are subject to a 10%-30% restocking fee. This fee is to cover any work required to return the knife to as new saleable condition. If the knife is scratched, tarnished, chipped, or otherwise damaged beyond my ability to restore it to saleable condition your return will be denied and the knife returned to you via mail.

Items with initials or other personalized messages cannot be returned.

Please contact me at sam@reedhammerandneedle.com to initiate a return or exchange.